When navigating through day-to-day business operations, the last thing any small business needs is a dispute to disrupt, absorb funds and attention away from positive business activities and plans. One of the most effective methods of resolving a dispute quickly, efficiently and cost-effectively is mediation.

As human beings we begin negotiating from the day we leave the room service of the womb. While the baby crying negotiation technique is fairly rough and tumble, it is often very successful in persuading long suffering parents to give us what we want – now!!!